14th Jul 2026
iPhone not showing recent emails
If your iPhone isnt showing new messages...
Restart
Power cycle the iPhone.
Filters
To turn off active email filters in your iPhone Mail app -
Tap the Toggle Filtering icon (three horizontal sliders) in the bottom-left corner of your mailbox list.
Tap Filtered by and deselect the active criteria, or tap the slider icon again to ...
16th Jun 2026
Payment System 16th June 17:00
There is maintenance on the payment gateway 3Dsecure Test Simulator which is estimated to last over 16 hours.
It should not affect normal card processing but will affect testing.
Should complete by 9:30am on Wed 17th June.
2nd Jun 2026
2nd June 2026 Outbound Email Issue
It seems our own outbound company emails are getting stuck somewhere and not being received. Its being investigated.
We think its been like this all day.
Our Apologies.
9th Dec 2025
Payment gateway 2 Factor Authentication
The payment gateway is now changing to enforce 2 factor authentication for customer login.
This is part of a general requirement for all electronic payments within the European Economic Area (EEA) and the United Kingdom to have Strong Customer Authentication (SCA). Strong Customer Authentication (SCA) is a new requirement of the second Payment ...
